FAQ: Frequently Asked Questions
We’re here to make your experience as smooth and simple as possible. If you have questions, we’re here with answers! Take a look below to find what you’re looking for, and if you still need help, don’t hesitate to reach out through our Contact Us page or by emailing us at zancana@zancana.org.
We’re always happy to connect and ready to hear from you!
General Questions
What is Zancana Community Center (ZCC)?
ZCC is a nonprofit organization serving the community through religious, educational, and social programs. We focus on bringing people together for personal and collective growth.
Where is ZCC located?
We share facilities with Abu Ubaydah Islamic Center at 256 Eddystone Ave., North York, ON. Our mailing address is 32 River Street, Toronto, ON M5A 3N9, Canada.
What are ZCC’s operating hours?
ZCC is open Monday to Friday, 11:00 AM–7:00 PM. Saturday-Sunday 10:00 AM-6:00 PM. Our prayer hall is open during prayer times, and services are available by appointment.
How can I contact ZCC for more information?
You can email us at zancana@zancana.org or call us at [Insert Phone Number]. For more details, visit our Contact Us page.
Donations & Fundraising
How can I donate to ZCC?
Donations can be made through our Get Involved page. We accept online payments and in-person donations. Your support helps us continue our community services.
Are donations to ZCC tax-deductible?
Can I get a refund for event registrations or donations?
We do not offer refunds for events, as most of our events are for the purpose of fundraising and not for profit.
Can I donate items instead of money?
Currently, we do not accept item donations. However, we are working towards expanding our programs, including food drives, in the future.
Programs & Services
What services does ZCC offer?
How do I request a service?
Does ZCC offer programs for women and youth?
How do I add my local business to the directory?
You can add your small local business to our directory for a fee of $60 per year. Please visit our Local Business Directory page for more information.
Volunteering
How can I volunteer at ZCC?
What volunteer opportunities are available?
Are there any requirements to become a volunteer?
Volunteers should be at least 14 years old. For specific roles, additional requirements may apply.
Facilities & Amenities
Is ZCC wheelchair accessible?
Does ZCC have parking available?
Yes, parking is available outside the facility for visitors.
Community Support
Does ZCC offer mental health or counseling services?
How do I access counseling services?
To access counseling services, fill out the Client Intake Form located on the Community Hub page.
Miscellaneous
How can I stay updated with ZCC’s activities and news?
Currently, we do not have a newsletter subscription. However, you can follow us on Facebook and Instagram for updates and news.
How do I register for programs or classes?
While we don’t offer programs or classes at this time, if you need assistance, please complete the Client Intake Form available on the Community Hub page.