FAQ: Frequently Asked Questions

What is Zancana Community Center (ZCC)?

ZCC is a nonprofit organization serving the community through religious, educational, and social programs. We focus on bringing people together for personal and collective growth.

Where is ZCC located?

We share facilities with Abu Ubaydah Islamic Center at 256 Eddystone Ave., North York, ON. Our mailing address is 32 River Street, Toronto, ON M5A 3N9, Canada.

What are ZCC’s operating hours?

ZCC is open Monday to Friday, 11:00 AM–7:00 PM. Saturday-Sunday 10:00 AM-6:00 PM. Our prayer hall is open during prayer times, and services are available by appointment.

How can I contact ZCC for more information?

You can email us at zancana@zancana.org or call us at [Insert Phone Number]. For more details, visit our Contact Us page.

How can I donate to ZCC?

Donations can be made through our Get Involved page. We accept online payments and in-person donations. Your support helps us continue our community services.

Are donations to ZCC tax-deductible?

Yes, donations to ZCC are tax-deductible. A receipt will be provided for tax purposes after your donation.

Can I get a refund for event registrations or donations?

We do not offer refunds for events, as most of our events are for the purpose of fundraising and not for profit.

Can I donate items instead of money?

Currently, we do not accept item donations. However, we are working towards expanding our programs, including food drives, in the future.

What services does ZCC offer?

We offer religious, social, and educational services, including marriage support, funeral services (Janazah), youth mentorship, and religious celebrations like Ramadan Iftar and Eid parties. To access any service, clients must complete the Client Intake Form located on the Community Hub page.

How do I request a service?

For services like funeral support, marriage counseling, or community events, please fill out the form on the Contact Us page, providing relevant details.

Does ZCC offer programs for women and youth?

Yes! We offer mentorship for young girls, youth programs, and various women-centered activities, including recipes and workshops. More details can be found on our Women’s and Youth pages.

How do I add my local business to the directory?

You can add your small local business to our directory for a fee of $60 per year. Please visit our Local Business Directory page for more information.

How can I volunteer at ZCC?

You can sign up to volunteer by visiting our Volunteer page, where you’ll find a list of opportunities and a sign-up form.

What volunteer opportunities are available?

We offer volunteer opportunities in youth programs, tutoring, mentorship, fundraising, and other religious and cultural events.

Are there any requirements to become a volunteer?

Volunteers should be at least 14 years old. For specific roles, additional requirements may apply.

Is ZCC wheelchair accessible?

Yes, ZCC is fully accessible as we are located in a single-floor facility. There are no elevators as the building is entirely on one level.

Does ZCC have parking available?

Yes, parking is available outside the facility for visitors.

Does ZCC offer mental health or counseling services?

Yes, ZCC provides counseling and mental health support services. Visit our Counseling & Mental Health page for more information.

How do I access counseling services?

To access counseling services, fill out the Client Intake Form located on the Community Hub page.

How can I stay updated with ZCC’s activities and news?

Currently, we do not have a newsletter subscription. However, you can follow us on Facebook and Instagram for updates and news.

How do I register for programs or classes?

While we don’t offer programs or classes at this time, if you need assistance, please complete the Client Intake Form available on the Community Hub page.